Office Policies

Billing & Payment

At Federal Way Pediatric Dentistry, we pride ourselves on billing that is transparent. We discuss treatment plans with you in advance so that you always know what work is being done and what you your payment will be for the visit. However there can be unexpected discoveries during a procedure which may affect the cost but we work to meet your expectations and avoid surprises.

Working with insurance companies can be complex and confusing. Dental insurance plan rarely covers 100% of a procedure and the percentage covered can vary widely depending on the various insurances policies available. We will submit claims on your behalf and we will do our best to tell you the estimated insurance coverage with the understanding that you are ultimately responsible for payment.

We accept Mastercard, Visa, American Express, and personal checks.

Payment is due at the time of service.. In the event of extensive, please inquire us about establishing a payment plan

Cancellation Policy

Your time is important and so starting appointments on-time and working efficiently toward our desired result is always our intention. We can only maintain the on-time schedule with your help. Please arrive to our office with a few spare minutes to check-in, use the bathroom or simply play in the waiting room. We reserve enough time for your family and commit to spending the entire time with you! Please respect the time we set aside for all our patients.

If you have to cancel or change your appointment, we ask for a minimum of 2 Business Days advance notice FROM YOUR APPOINTMENT TIME so that we can give your space to another patient.